FAQs
Yes. Hightower Private Housekeeping customizes every service. Let us know which areas matter most—kitchens, bathrooms, baseboards, appliances, or high-traffic spaces—and we’ll prioritize them.
Most homes benefit from a deep cleaning every 3–6 months, depending on household size, pets, and lifestyle. Many clients start with a deep clean and maintain with recurring service.
Absolutely. All Hightower team members are fully insured, bonded, and covered for liability and workers’ compensation.
Yes. We use safe, effective, and non-toxic products whenever possible. Green cleaning options are also available upon request.
We deliver a higher standard of care—personalized plans, discreet professionals, attention to detail, and a satisfaction guarantee on every service.
Arrival times are scheduled in advance, and we communicate clearly so you always know when to expect us.
Team size depends on your home’s size and service type. Most cleanings are completed by a trained team of 1–3 professionals.
No. Many clients prefer service while they’re away. We carefully safeguard entry instructions and treat your home with discretion.
Not at all. We offer one-time, occasional, and recurring services— completely based on your needs.
Yes. Tasks like cleaning ceiling fans, blinds, tile grout, appliances, and showers can be added to your customized service.
Yes. Our team arrives fully equipped with professional-grade products and tools.
We offer customized service plans rather than rigid packages—so you only pay for what you actually need.
Pricing is based on home size, condition, and service type. We provide transparent, personalized quotes with no surprises.
Costs vary by home and service scope. Contact us for a customized estimate tailored to your needs.
Yes. We service apartments, condos, townhomes, and single-family homes.
Yes. Our move-in and move-out services deliver a detailed, inspection- ready clean.
Your satisfaction is guaranteed. Notify us within 24 hours, and we’ll return to make it right at no extra charge.
Scheduling is easy—request a quote online or contact our office to arrange your personalized service.
Yes. We offer reliable turnover cleaning for short-term rentals.
Absolutely. Your cleaning plan can be adjusted anytime to match your changing needs.